"EQ is better than IQ in the workplace", "EQ is what makes you successful".
Emotional intelligence, or EQ, has come to the fore in recent years as the primary driver behind workplace success and solid relationships. But is it as straightforward as that?
Way before the pandemic, business journals and websites were full of articles warning that the jobs that we are all doing would no longer exist in 2, 5 or 10 years time. In the low-paid end of the service sector automation would replace most jobs, whereas at the more professional end, traditional professions such as accountancy and engineering would see their work dramatically altered by AI - rendering parts of their role obsolete.
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